Career highlights: Increased occupancy from 78% to 94% in six months and brought non-compliance down from 33% to 99%. Maintained delinquency under $2,000 and collected balances through careful follow-ups. Caught up on bills that were behind and analyzed budget to find mislabeled bills. Completed resident inquiries, facilitated tours, leases, and filed complaints. Managed delinquency, deposits, renewals, and created social media content. Evaluated financial statements, managed rental rates, and prepared budget reports. Participated in legal proceedings for evictions.